Two-Way Texting Privacy Policy At SRVPW LLC
We Respect Your Privacy By Protecting Your Information and Communication Preferences
A Company Dedicated To High-Quality Work, Honesty, Transparency, Affordability, Professionalism, Punctuality, And Creative Problem Solving
Introduction
Sandusky River Valley Power Washing LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your information. This privacy policy explains how we handle your personal information specifically when you engage with us through two-way texting. Please read this policy to understand how your information is collected, used, protected, and how you can manage your preferences.
Business Information
Business Name: Sandusky River Valley Power Washing LLC
Address: 95 Sycamore St, Tiffin, OH 44883
Phone: 419-619-9012
Email: jacob@srvpowerwashing.com
Types of Messages Sent
We use two-way texting to communicate efficiently and provide quality service. The types of messages you may receive include:
- Appointment reminders and confirmations
- Service invoices and payment notifications
- Service updates, such as schedule changes or completion notices
- Promotional offers and limited-time discounts
Message frequency will vary based on your service needs, but you can expect communication before and after scheduled appointments, for billing, and occasionally for promotions.
Information Collected
To provide two-way texting services, we may collect the following customer information:
- Full name
- Mobile phone number
- Email address
- Service history with our company (e.g., dates and types of services performed)
Use of Information
We use your information to:
- Send appointment reminders and service updates
- Deliver invoices and manage payments
- Provide customer support and answer your questions
- Maintain your account and service records
- Send relevant promotions, if you have opted in
Data Storage and Protection
Your information is stored securely on password-protected systems with restricted access. We regularly review our security practices to help protect your personal data from unauthorized access, disclosure, or misuse.
Information Sharing
We do not sell your personal information. We may share your data only with trusted third parties as necessary to provide services, such as:
- Payment processors (for handling invoices and payments)
- Service partners (for scheduling or completing services)
These partners are required to protect your information and use it only for the agreed purposes.
Customer Rights
You have the right to review, update, or request removal of your personal information at any time. To do so, please contact us using the phone or email provided above. We will respond promptly to your request.
Opting out and getting help
You are able to opt out by informing us to cancel this service with you by either calling or texting (419) 619-9012 or emailing us at jacob@srvpowerwashing.com.